Home Care Services FAQ

Frequently Asked Questions About Home Care Services
Welcome to our FAQ section! We’ve compiled answers to common questions for New Hampshire residents seeking in-home care, those interested in the CFI Family Caregiver (Medicaid Waiver) Program, prospective care team members (caregivers and nurses), and professionals looking to send referrals. Explore below for the clarity you need, or contact us for more personalized assistance.
If You’re Looking for Home Care Services
We accept Medicaid and self-pay. If the care receiver is Medicaid eligible or active, we process payments with Medicaid. For self-pay, invoices can be paid with a Credit Card, Check, or through ACH Online Payment.Â
No. Also, Medicare does not cover non-medical home care services. It only covers intermittent skilled medical home care services and under specific circumstances. (Medicare will not cover long-term services)
The best way to start is to give a call (otherwise, you can contact us here). One of our experienced home care specialists will ask you questions about your needs and make sure our home care services are right for you. If that’s the case, they will schedule an in-home assessment where a nurse will do a care plan evaluation. If all looks good, there will be quick paperwork to sign (the nurse could bring those), and then you’ll be matched with a caregiver.
If You’re a Family Caregiver
You absolutely may! If the person you care for Medicaid eligible or active, is either 65+ or is 18-64 with an ailment that prevents them from doing daily life activities, they may qualify for the Choices For Independence (CFI) Medicaid Waiver program of New Hampshire. Part of their benefits will be to hire a caregiver of their choice. If you are that caregiver, we can guide you and the care receiver through the CFI application process and help you get compensated and receive benefits for the care you provide.
The Choices For Independence (CFI) is a Medicaid-funded program through which New Hampshire residents who care for a family member, a friend, or a neighbor can receive wages and benefits for the care they provide.
This varies on circumstances. Give us a call so we can give you personalized guidance.
If You’re Looking For a Job in Home Care
This may depend on the state-specific regulations. For instance, to work as a PCSP in the state of NH, there must be 8 hours of training completed. For HHAs, you must have an active NH Licensed Nursing Assistant license. Again, this may be different in your state.
Typically an active nursing license.
This would be dependent on the role and the job description for said role.
For all – 45 mins or less
We’ll take your preferred working days and hours into account and will do our best to match you with clients who have compatible day and hour needs.
Medical, Dental, Vision, 401K, Short/Long-term Disability, Life Insurance, Paid Time Off/Sick Time.
Every week, on Friday.
Check out our job opportunities in New Hampshire, we do our best to keep the job postings up-to-date.Â
If You’re a Professional Looking For a Trusted Home Care Provider
It can feel like a gamble to send a referral to a provider for the first time and we’re not ones to make promises we can’t keep. However, we can guarantee the knowledge, expertise, and accountability we’re bringing to the table. Our staff has been cherry-picked for their competent and compassionate spirit, and their years of experience in the healthcare field, including as nurses and case managers in CFI agencies. They’re accustomed to finding solutions to complex situations, they see the value of communication, timeliness, and continuity of care, and they put in their heart to create mutually beneficial long-term partnerships
We’re experienced with Medicaid.
We've worked or coordinated care with doctors and CFI case managers.
You can do this online through our secure Referral form. Alternatively, you can send us a fax to 603-821-0372 or give us a call here.