Home Care Services FAQ
Frequently Asked Questions About Home Care Services
If You’re Looking for Home Care Services
We're dedicated and privileged to help New Hampshire residents in the following categories: 1) Older adults or seniors, 2) Individuals with a physical or mental disability, 3) Individuals who are prone to forgetting their medication or are at risk of taking incorrect doses, individuals who are isolated and need socialization, 4) Individuals with a chronic condition (e.g. incontinence, cardiac, pulmonary, or neurological issues), individuals who had surgery, are at high risk for fall and injury, and Medicaid clients who need nurse check-ins, 5) Family caregivers who need a helping hand or a wellbeing break, and 6) Family caregivers who want to be compensated for the care they provide.
We tailor care plans to our client specific needs. Generally however, those may include some or many of the following services: light housekeeping, meal prep, help with bathing, toileting, grooming, feeding, walking and mobility, transferring (in and out of bed or wheelchair, or using a Hoyer lift), laundry, shopping, errands, medication reminders, home exercise programs, taking trash to the curb, 24/7 monitoring and care, emotional support, companionship, socialization, fall prevention, post-hospitalization and post-rehab monitoring, nurse check-ins for Medicaid clients (aka custodial nursing), family caregiver program service (helping family caregiver get paid), respite care, 1:1 personal care in assisted living facilities, etc.
Not at the moment, unfortunately.
We accept Medicaid and self-pay. If the care receiver is Medicaid eligible or active, we process payments with Medicaid. For self-pay, invoices can be paid with a Credit Card, Check, or through ACH Online Payment.Â
No. Also, Medicare does not cover non-medical home care services. It only covers intermittent skilled medical home care services and under specific circumstances. (Medicare will not cover long-term services)
No, we just need a 24-hour notice. To be fully transparent, the only upfront requirement is a deposit at the start of care, which is equal to two weeks of service. This deposit will be returned when services are no longer needed
The best way to start is to give a call (otherwise, you can contact us here). One of our experienced home care specialists will ask you questions about your needs and make sure our home care services are right for you. If that’s the case, they will schedule an in-home assessment where a nurse will do a care plan evaluation. If all looks good, there will be quick paperwork to sign (the nurse could bring those), and then you’ll be matched with a caregiver.
A nurse tries to plan admission within one week (it can be sooner). The timing depends on scheduling and on the client's desire to start.
If a caregiver is unable to work, we do our best to fill the visit with another caregiver. We can also try to move the service hours to another day that the primary caregiver is available.
If You’re a Family Caregiver
You absolutely may! If the person you care for Medicaid eligible or active, is either 65+ or is 18-64 with an ailment that prevents them from doing daily life activities, they may qualify for the Choices For Independence (CFI) Medicaid Waiver program of New Hampshire. Part of their benefits will be to hire a caregiver of their choice. If you are that caregiver, we can guide you and the care receiver through the CFI application process and help you get compensated and receive benefits for the care you provide.
The Choices For Independence (CFI) is a Medicaid-funded program through which New Hampshire residents who care for a family member, a friend, or a neighbor can receive wages and benefits for the care they provide.
In New Hampshire, the eligibility criteria pertain to the care receiver. They need to be: a) a New Hampshire resident, b) Medicaid eligible or active, c) 65+ OR aged 18-64 with an ailment that prevents them from performing daily life activities It is different in each state. You can find more information about becoming a paid family caregiver on our Family Caregiver Program (CFI) page. You can also call us and we’ll give you personalized guidance.
This varies on circumstances. Give us a call so we can give you personalized guidance.
If You’re Looking For a Job in Home Care
This may depend on the state-specific regulations. For instance, to work as a PCSP in the state of MI, there must be 8 hours of training completed. For HHAs, you must have an active MI Licensed Nursing Assistant license. Again, this may be different in your state.
Typically an active nursing license.
This would be dependent on the role and the job description for said role.
For all – 45 mins or less
We’ll take your preferred working days and hours into account and will do our best to match you with clients who have compatible day and hour needs.
Medical, Dental, Vision, 401K, Short/Long-term Disability, Life Insurance, Paid Time Off/Sick Time.
Every week, on Friday.
If You’re a Professional Looking For a Trusted Home Care Provider
It can feel like a gamble to send a referral to a provider for the first time and we’re not ones to make promises we can’t keep. However, we can guarantee the knowledge, expertise, and accountability we’re bringing to the table. Our staff has been cherry-picked for their competent and compassionate spirit, and their years of experience in the healthcare field, including as nurses and case managers in CFI agencies. They’re accustomed to finding solutions to complex situations, they see the value of communication, timeliness, and continuity of care, and they put in their heart to create mutually beneficial long-term partnerships
We’re experienced with Medicaid.
We've worked or coordinated care with doctors and CFI case managers.
You can do this online by going to our Referrals page and scrolling to the bottom to find our secure Referrals form. Alternatively, you can send us a fax to 313-203-8501 or give us a call here.
