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Home Care Services FAQ

Frequently Asked Questions About Home Care Services

Whether you’re exploring home care for yourself or a loved one, trying to understand Indiana Medicaid programs like PathWays for Aging or the Health & Wellness Waiver, looking into family and friend caregiver options, applying for a caregiving role, or making a referral, we’re here to help.

Browse the questions below for answers to some of the most common topics we discuss with Indiana families, caregivers, and referral partners.

If You’re Looking for Home Care Services

Guardian Home Care of Indiana supports older adults, individuals living with disabilities, and others who need help with daily activities to remain safe and independent at home. We also support families exploring respite care or whether a trusted family member or friend may be able to provide approved care.

We provide non-medical in-home care based on each individual's needs and approved care plan. Services may include personal care, help with daily activities, mobility and transfers, meal preparation, light housekeeping, companionship, respite care, and support with activities at home and in the community.

We accept Indiana Medicaid and also offer private pay options. Eligible individuals may receive covered home care services through Indiana Medicaid programs such as PathWays for Aging or the Health & Wellness Waiver. Contact our team to discuss your care needs, coverage, and available payment options.

For Indiana PathWays for Aging, Guardian Home Care of Indiana works with Anthem, Humana, and UnitedHealthcare. Your coverage and approved services depend on your Indiana Medicaid eligibility, PathWays health plan, and service plan. Indiana's PathWays program uses health plans to coordinate long-term services and supports.

We accept Indiana Medicaid and provide eligible home care services through programs such as PathWays for Aging and the Health & Wellness Waiver.

Medicare generally does not cover ongoing non-medical home care when personal or custodial care is the only care needed, such as help with bathing, dressing, and other daily activities. This applies broadly to non-medical home care services, not just Guardian Home Care of Indiana. Medicare may cover certain short-term, medically necessary home health services for eligible individuals. If you're unsure about your coverage, contact our team to explore your options.

Your caregiver options may depend on how your services are funded and structured. In some Indiana Medicaid home care arrangements, an approved relative or other trusted person may be able to provide Attendant Care. Guardian Home Care of Indiana can help you understand available caregiver options based on your approved services and care plan. Indiana Medicaid confirmed in 2026 that relatives and legal guardians of adults may be paid caregivers under Attendant Care, subject to program requirements and service limits.

If your caregiver is unable to work, our team will communicate with you and work to coordinate appropriate coverage based on your care needs and caregiver availability. We understand how important continuity of care is and will keep you informed throughout the process.

The timeline depends on your care needs, funding source, approved services, and caregiver availability. If you already have approved Medicaid services or are switching home care providers, the process may differ from someone who is still applying for Medicaid waiver services. Contact our team so we can review where you are in the process and explain the next steps.

Call us at 317-268-5099 or complete our online contact form. We'll learn more about your care needs, current Medicaid or waiver status, and whether you already have a caregiver or care plan. From there, our team can help you understand the appropriate next steps.

If You're Looking for Home Care Through Indiana Medicaid

Yes, eligible individuals may receive home and community-based services through Indiana Medicaid waiver programs that are designed to help them remain at home or in a community setting rather than receive care in a nursing facility. Eligibility, assessed care needs, and the approved service plan determine which services may be covered.

Depending on your eligibility, assessed needs, and approved service plan, Indiana Medicaid waiver programs may cover in-home support such as Attendant Care, Home and Community Assistance, and Respite Care. These services may include help with personal care and daily activities, meal preparation, light housekeeping, and other support that helps you remain safe and independent at home. Coverage and authorized services vary based on your individual needs and Medicaid program.

ndiana Medicaid programs that may cover eligible in-home care services include PathWays for Aging for individuals age 60 and older and the Health & Wellness Waiver for individuals age 59 and under. Depending on the individual's eligibility, assessed needs, approved services, and care plan, these programs may cover home care and may allow an eligible family member or other trusted person to provide certain approved caregiving services.
Eligibility depends on the Medicaid program and your individual needs. Generally, you must meet Indiana Medicaid eligibility requirements and be assessed as needing a qualifying level of care or home and community-based support. Age also helps determine the applicable program: PathWays for Aging serves eligible individuals age 60 and older, while the Health & Wellness Waiver serves eligible individuals age 59 and under. Your assessment and approved service plan determine which home care services may be covered.

Not automatically. Having Indiana Medicaid does not necessarily mean you're approved for home and community-based waiver services. Eligibility for programs such as the PathWays HCBS Waiver or Health & Wellness Waiver also depends on program-specific requirements and an assessment of your care needs.

Once your services and care needs have been assessed, your case manager or service coordinator can help coordinate your service plan and discuss provider options. If you'd like to receive care through Guardian Home Care of Indiana, let your coordinator know or contact our team so we can discuss your approved services and next steps.

Yes. If you're already receiving approved home care services but want to change providers, you can discuss the change with your case manager or service coordinator. You can also contact Guardian Home Care of Indiana to discuss your current care plan, caregiver arrangement, and next steps for transitioning services.

PathWays for Aging members receive services through one of three Indiana Medicaid health plans: Anthem, Humana, or UnitedHealthcare. Members may have the opportunity to select a health plan or may be assigned one through the Medicaid enrollment process. Guardian Home Care of Indiana works with Anthem, Humana, and UnitedHealthcare for PathWays services.

If You’re a Family or Friend Caregiver

Yes, in some situations. Indiana Medicaid allows certain family members and other trusted caregivers to be paid for approved caregiving services. Eligibility depends on the Medicaid program, the individual's assessed needs and service plan, and the caregiver's relationship to the person receiving care.
Caregiver rules depend on the service being provided. Indiana allows spouses to provide paid care under certain Medicaid service arrangements, including Structured Family Caregiving, when program requirements are met. Other services may have different rules for legally responsible individuals. Contact our team to discuss your situation and available options.
Requirements depend on the Medicaid program and approved service. The individual receiving care must qualify for applicable Medicaid-covered services, and the caregiver must meet the requirements for the authorized caregiving arrangement. This may include enrollment or employment through a provider agency, required screening, training, documentation, and following the approved service plan.
For caregiving services paid through Indiana Medicaid, the person receiving care must be eligible for the applicable Medicaid program and approved for covered services. Their assessed needs and service plan help determine what care is authorized and who may provide it.
The care a family member or friend may provide depends on the individual's approved services and care plan. Attendant Care may support personal and daily care needs, while other Medicaid services may address home and community activities or respite. The specific tasks and authorized support are based on the individual's assessed needs

Contact Guardian Home Care of Indiana and tell us about your caregiving situation and your loved one's current Medicaid or waiver status. We'll help you understand whether family or friend caregiver options may be available and explain the next steps based on their eligibility, approved services, and care plan.

Depending on the approved services and care plan, you may be able to switch home care providers and continue caring for your loved one. Contact Guardian Home Care of Indiana to discuss your current services and caregiver arrangement. Our team can help you understand the transition process and coordinate next steps with the appropriate case manager or service coordinator.

If You’re Looking For a Job in Home Care

Guardian Home Care of Indiana recruits caregivers, Personal Care Attendants (PCAs), Home Health Aides (HHAs), and Certified Nursing Assistants (CNAs) to support individuals receiving care at home. Current opportunities may vary based on client needs and location.
Caregiver positions start at $17 per hour, with opportunities to grow. Pay may vary based on the role and other applicable factors. The Indiana team's recruitment plan specifically identifies $17/hour as its starting-pay message.
Our benefits include medical, dental, and vision insurance, 401(k) retirement planning options, and paid time off (PTO). We believe caregivers should feel supported both in their work and beyond it.

We welcome experienced caregivers as well as individuals interested in growing in the home care field. We look for compassionate, dependable applicants who communicate well, take their responsibilities seriously, and are open to learning and guidance. Requirements may vary depending on the caregiving role.

We look for individuals with a compassionate and respectful approach to care, strong communication and time-management skills, and the dependability needed to support clients at home. Reliable transportation may also be important for client-related responsibilities. Applicants must meet applicable hiring, background check, and screening requirements.

We offer flexible scheduling options and work to support caregivers in balancing their professional and personal responsibilities. Available schedules may depend on current client needs, care hours, and opportunities in your area.

Every week, on Friday.

Start by submitting your information through our quick job interest form. Our team will review your information and contact you about completing your application and discussing current opportunities. The process may also include an interview, required screening and documentation, onboarding, and training before you begin providing care.

If You’re a Professional Looking For a Trusted Home Care Provider

Our team understands the coordination and follow-up involved in supporting Indiana Medicaid waiver members. Our Patient Relations Manager brings six years of experience as an Indiana Medicaid Waiver Coordinator, having coordinated services for members across the state. That firsthand perspective helps us understand what case managers and service coordinators need from a home care provider: responsive communication, dependable follow-up, and a shared focus on the individual's care needs.

We support older adults and individuals with disabilities who need non-medical assistance to remain safe and independent at home. Services may include Attendant Care (ATTC), Home & Community Assistance (HCA), respite care, personal care, companionship, and other approved in-home support based on the individual's needs and care plan. Guardian Indiana's service planning specifically identifies ATTC as hands-on ADL assistance and HCA as support with meal preparation, laundry, and light cleaning.

Guardian Home Care of Indiana works with Indiana Medicaid programs, including PathWays for Aging and the Health & Wellness Waiver. For PathWays for Aging, we work with Anthem, Humana, and UnitedHealthcare. Our team also brings firsthand experience coordinating services for Indiana Medicaid waiver members and working with case managers and service coordinators across the state.

Yes. If a client is already receiving approved home care services and wants to switch providers, contact our team. We'll gather the necessary information and coordinate with the client and appropriate case manager or service coordinator to help support the transition.

If you submit our online referral form, we'll follow up to gather any additional information needed. Otherwise, we'll gather the referral information when we speak with you. Our team then connects with the individual being referred and moves forward with the intake, assessment, care planning, and service coordination process.

Complete our online referral form or call our team directly at 317-268-5099. We'll gather the information needed to understand the client's care needs and coordinate the next steps.

We strive to be the trusted partner Indiana families turn to for reliable and compassionate care in the comfort of home. We also support families exploring care options that may involve a trusted family member or friend.

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