Home Care Services FAQ
Frequently Asked Questions About Home Care Services
Whether you’re exploring home care services for yourself or a loved one, wondering if you qualify for ALTCS, interested in becoming a paid family caregiver, looking for a caregiving job, or making a referral, we’re here to help. Browse the questions below for answers to some of the most common topics we discuss with Arizona families, caregivers, and referral partners.
If You’re Looking for Home Care Services
We provide non-medical home care services for seniors and adults with physical disabilities who need assistance remaining safely and comfortably at home.
Services may include personal care, companionship, meal preparation, medication reminders, mobility assistance, light housekeeping, respite care, transportation to appointments, and other daily living support services.
The cost depends on the type and amount of care needed. Services may be covered through ALTCS for eligible individuals, while others choose private-pay services.
Yes. We work to match clients with caregivers who fit their needs and preferences. In some situations, eligible individuals may also choose a family member or friend to serve as their caregiver through ALTCS programs.
The timeline depends on the funding source, care needs, and caregiver availability. Private-pay services can often begin more quickly, while ALTCS-funded services may require eligibility reviews and authorizations.
Guardian Home Care of Arizona provides services throughout Maricopa County and surrounding communities. Contact our team to discuss service availability in your area.
Yes. We provide services through Arizona Medicaid programs, including ALTCS, for eligible individuals.
No. Medicare generally does not cover ongoing non-medical home care services.
Guardian Home Care of Arizona provides services through Arizona Medicaid programs, including ALTCS, and works with certain Arizona Medicaid managed care organizations. We also offer private-pay home care services.
Coverage and eligibility may vary depending on your plan and circumstances. Contact our team to discuss your specific situation and available options.
There are several ways to pay for home care in Kansas, depending on your age, health needs, and income. Options include:
- Kansas Medicaid Waivers, such as the Frail Elderly (FE), Physical Disability (PD), and Brain Injury (BI) waivers
- Kansas Medicaid Programs, such as the Working Healthy/WORK Program
- Managed Care Plans (MCOs), including Sunflower Health Plan, UnitedHealthcare Community Plan, and Healthy Blue of Kansas
- Grant-funded programs, such as the Older Americans Act (OAA) and the Senior Care Act (SCA)
- Private pay, for individuals or families paying out-of-pocket
If you’re unsure where to start, you can contact us here, and we'll help you understand your eligibility and guide you through the process of applying for the right program.
Kansas has three Medicaid waivers relevant to home care:
- Frail Elderly (FE) – for adults 65+ who meet nursing facility level-of-care criteria.
- Physical Disability (PD) – for adults 16–64 with a disability as defined by Social Security.
- Brain Injury (BI) – for adults 16–65 recovering from non-degenerative brain injuries.
We can help you understand if you or a loved one may qualify and assist with the next steps.
Getting started is simple. Contact our team by phone or through our online form, and we'll learn more about your situation, discuss care options, and help you understand the next steps.
Whether you're exploring private-pay home care, ALTCS-covered services, or paid family caregiver options, we're here to help guide you through the process.
If You're Looking for Home Care Through Arizona Medicaid (ALTCS)
ALTCS (Arizona Long Term Care System) is Arizona's Medicaid long-term care program. It helps eligible individuals receive care and support services at home rather than in a nursing facility. Programs are administered through AHCCCS and participating managed care organizations.
To qualify, individuals generally must meet financial eligibility requirements, require long-term care services, and complete medical and functional assessments.
Applications are typically submitted through AHCCCS and include both financial and medical eligibility reviews.
Approval timelines vary depending on the individual's circumstances, documentation, assessments, and eligibility review process.
Yes. While eligibility decisions are made by the state, our team can help explain the process, discuss available care options, and help families understand potential next steps.
Covered services vary based on the individual's assessment and care plan but may include personal care, mobility assistance, companionship, respite care, homemaking support, and other daily living assistance.
If You're Interested in Becoming a Paid Family Caregiver
In some situations, yes. Through ALTCS and the Family Care Attendant program, eligible family members, spouses, friends, and other trusted individuals may be able to provide compensated care.
Yes, in certain situations, spouses may qualify to provide paid care through ALTCS programs.
Eligibility varies by situation. Family members, friends, spouses, and other trusted individuals may qualify if program requirements are met.
Requirements may include ALTCS eligibility for the person receiving care, background screening requirements, onboarding steps, and completion of required documentation.
Possibly! Contact our team to discuss your situation and learn about available options.
Services depend on the individual's approved care plan but often include personal care, mobility assistance, meal preparation, companionship, and help with daily living activities.
If You're Looking for a Caregiving Job
We hire caregivers, Personal Care Attendants (PCAs), Direct Care Workers (DCWs), Certified Nursing Assistants (CNAs), and occasionally office staff positions.
Applicants should be dependable, compassionate, able to communicate effectively, and willing to complete required onboarding and screening requirements.
Eligible employees may have access to Medical, Dental, Vision, 401(k), Life Insurance, Short- and Long-Term Disability, and Paid Time Off benefits.
Applicants complete an interest form, participate in screening and interviews, complete onboarding requirements, and prepare for their first assignment.
We pay our employees weekly, on Friday.
We offer full-time, part-time, and flexible scheduling opportunities whenever possible.
If You're a Healthcare Professional or Referral Partner
We welcome referrals from case managers, discharge planners, physicians, hospitals, rehabilitation facilities, public fiduciaries, social workers, and community organizations.
We serve seniors and adults with physical disabilities who need non-medical home care services through ALTCS or private-pay arrangements.
Yes. We can discuss available options and help families better understand the process and potential next steps.
Our team contacts the individual or family, reviews their needs, discusses available options, and coordinates the next steps toward care.
Yes. Our team can discuss the individual's situation and help explain the transition process when appropriate.
